The problem
What was breaking.
Shift swap requests pile up in three channels: Slack, email, the HRIS itself. Nothing reconciles.
Attestation deadlines slip through cracks — managers find out at the audit window.
Attrition signals are visible in the data weeks before they're visible to managers.
What we did
The moves.
- ▷Autopilot auto-approves shift swaps within policy (same role, same shift class, within hours).
- ↗Predictive flags attrition risk per employee with confidence interval and signal trace.
- ◉Observatory 1:1 Prep tab pre-loads talking points from the last 30 days of signal.
- ≡Unified audit log makes attestation export a one-click affair.
Results · first 90 days
The numbers.
SWAP APPROVAL
<2min
median, autopilot
ATTRITION
−2.1pt
vs prior YoY
1:1 COVERAGE
94%
+5pt quarter
“1:1s used to be five minutes of small talk because nobody had context. APO drops three concrete talking points before the meeting. People feel seen.”
Hana Y.
People Operations
Have a lifecycle in HR & Workforce ops?
Bring it. We'll wire APO in read-only against it for 30 days.