The problem
What was breaking.
Shift handovers happen in WhatsApp. Reorders happen in spreadsheets. The branch manager opens six tabs and three apps to ship one decision.
Headquarters can't see consistency across branches without a weekly report that's already a week stale.
The POS upgrade three months ago broke the reporting pipeline. Nobody noticed until quarterly.
What we did
The moves.
- ⌬Wired APO to Foodics POS, custom ERP, and BambooHR via the connector registry.
- ◇Replaced the WhatsApp shift handover with a lifecycle task per branch, per shift.
- ▷Bounded autopilot on reorder.lifecycle — tier AUTO for blast ≤ 30 entities, $1k cap.
- ◉Observatory drawer surfaces 1:1 prep automatically before manager standups.
Results · first 90 days
The numbers.
REORDER TIME
4m 12s
vs 22m manual
HUMAN TOUCH
0
per replenish loop
REVERSALS
0.3%
of autopilot actions
“We stopped chasing approvals. APO drafts the reorder, our regional manager sees it on her dashboard, and either lets it ship or adjusts it. Twenty minutes a day, back.”
Layla H.
Regional Ops · Riyadh
Have a lifecycle in Multi-branch retail / F&B?
Bring it. We'll wire APO in read-only against it for 30 days.